Facilities Management
Guides & Resources.
20 practical guides for facilities managers, property managers, managing agents and commercial organisations — covering reactive maintenance, planned preventative maintenance, contractor vetting, procurement and multi-site management.
- 7 min read
What Is Reactive Maintenance?
Reactive maintenance is work carried out in response to a failure rather than on a schedule. Here is what it covers, what it really costs and how to manage it well.
Read guide - 7 min read
Reactive vs Planned Preventative Maintenance
Neither approach is 'right' on its own. Here is how reactive maintenance and PPM differ, what each costs, and how commercial buildings find the balance.
Read guide - 7 min read
What Does Facilities Management Cover?
Facilities management spans everything that keeps a building safe, legal and usable. Here is the scope — hard FM, soft FM, compliance and the contractor layer beneath it.
Read guide - 8 min read
Commercial Property Maintenance: Reactive, Planned and Compliance Work Explained
Commercial property maintenance breaks down into three workstreams: reactive repairs, planned programmes and the compliance calendar. Here is how each works.
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- 6 min read
What Is PPM in Facilities Management?
PPM stands for planned preventative maintenance — the scheduled servicing and inspection regime at the heart of professional facilities management.
Read guide - 6 min read
How Often Should PPM Be Carried Out?
PPM frequency is set by risk, guidance and manufacturer requirements — not a single rulebook. Here is how the common cycles are decided.
Read guide - 7 min read
PPM Checklist for Commercial Buildings
A working checklist for building and running a planned preventative maintenance programme — from asset register to annual review.
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- 6 min read
Reactive Maintenance Checklist for Commercial Buildings
A working checklist for handling unplanned repairs in commercial buildings — from the preparation done before failures to the review done after them.
Read guide - 6 min read
Emergency Contractor Sourcing for Facilities Managers
When a building fails out of hours, sourcing quality collapses to whoever answers the phone. Here is how FM teams engineer that moment in advance.
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- 7 min read
How to Build an Approved Contractor List
An approved contractor list turns every future job from a search into a selection. Here is how to build one that actually stays useful.
Read guide - 7 min read
How Facilities Managers Vet Contractors
Vetting is how FM teams separate businesses that look competent from businesses that are. Here is the process, check by check.
Read guide - 6 min read
What Qualifications Should a Commercial Electrical Contractor Have?
Electrical work is where credentials matter most visibly. Here is what commercial buyers should look for before appointing an electrical contractor.
Read guide - 6 min read
What Documents Should You Request From a New Contractor?
Before a contractor sets foot in your building, a specific set of documents should sit in your file. Here is the list and why each item earns its place.
Read guide - 5 min read
What Is an Approved Contractor?
'Approved contractor' is one of the most used and least defined phrases in property procurement. Here is what it means, and what it does not.
Read guide - 7 min read
How to Create a Commercial Contractor Vetting Process
Ad-hoc vetting produces ad-hoc results. Here is how to turn contractor checks into a repeatable process your whole organisation follows.
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- 7 min read
Contractor Procurement Explained for Facilities Managers
Procurement is the discipline that decides which businesses end up in your buildings. Here is the full cycle, from requirement to review.
Read guide - 6 min read
What Is a Contractor Procurement Portal?
A procurement portal is where contractor sourcing stops being a search problem and becomes a selection problem. Here is what the term actually means.
Read guide - 6 min read
How Property Managers Can Find Vetted Maintenance Contractors
Property managers carry the vetting burden for every contractor entering their buildings. Here is how the sourcing routes compare — and how to shorten the search.
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- 6 min read
How to Find Reliable Contractors for Multiple Commercial Sites
Multi-site contractor sourcing is a coverage problem before it is a quality problem. Here is how portfolio operators solve both at once.
Read guide - 7 min read
How to Manage Contractors Across Multiple Properties
Sourcing contractors for a portfolio is one challenge; running them well across many buildings is another. Here are the disciplines that keep it working.
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- FeaturedA Smarter Way to Find, Vet and Manage Commercial Contractors
- Block ManagementWhy Block Management Professionals Need Fast Access to Trusted Contractors
- Facilities ManagementHow Facilities Managers Can Simplify Reactive and Planned Maintenance Across Multiple Sites
- ProcurementWhat Property and Facilities Teams Should Look for in a Contractor Network
